FAQ

 

how long can your flowers last?

Our flowers come in boxes equipped with floral foams that can keep flowers hydrated for up to 7 days. If it’s too hot (Hello, Arizona!) you can pour a small amount (2 fl.oz) of water on the foam every 1-2 days using a narrow spout watering can.

where do you deliver?

Currently we deliver only within East Valley of Phoenix, AZ:

(Central Phoenix, Chandler, Scottsdale, Gilbert, Mesa, Tempe, Paradise Valley). Feel free to call us if you have questions about our areas of service.

do You have same-day delivery?

Currently we provide same-day deliveries only within Chandler, only if the order placed before 10 am. Next-day deliveries are available for other locations that are listed above.

do you ship nationally?

Currently we don’t ship nationally, but we’re working on it!

what is your return policy?

We don't accept returns, sorry ;(

Please contact us at hello@azelly.com with any questions and concerns and a team member will get to you as soon as possible.

can you customize?

Yes, yes, and YES! Call us to learn more about our customization options.

do you work with corporate customers?

Corporate folks, welcome! We can’t wait to create something amazing for your company! Just reach out to us for details.

Any other questions?

If you have more questions, feel free to reach out to us via live chat on the website, phone call or e-mail.